About these Terms
These Terms govern your use of Mindzi websites, e-books, courses, downloads, learning resources, workshops, events, future child-focused products, and related services.
Mindzi is operated by Trev Pery Consulting, Mumbai, Maharashtra, India. By browsing, purchasing, registering or using any Mindzi product or service, you agree to these Terms.
Products and services
Mindzi may offer digital e-books, printable resources, online courses, workshops, assessments, certificates, learning kits, child-focused educational products, and related services.
Product descriptions, prices, availability, delivery timelines and access details will be shown on the relevant product page or checkout page. We may update, improve, discontinue or modify products from time to time.
Orders, payment and invoices
- Orders must be placed by an adult buyer, parent, guardian, teacher, school or authorised representative.
- You must provide accurate name, email address, mobile number, billing State, invoice choice and any business/GST details requested for an individual GST invoice.
- Payments are processed through Razorpay or another payment provider. Payment provider terms may also apply.
- Prices may be inclusive of GST unless stated otherwise.
- When an individual GST invoice is requested, it is generated using the buyer and State details entered at checkout. GST-registered buyers must provide their correct legal business name, GSTIN, registered address and PIN Code. Eligible buyers who select that they do not require an individual invoice receive a payment confirmation, while the transaction is included in Mindzi’s consolidated tax records.
- Incorrect buyer, State, GSTIN or billing details may affect tax-document accuracy. Correction or late-invoice requests should be made promptly with the Order ID.
Digital delivery
E-books and digital products are delivered by email or download link after successful payment. Some products may be delivered through course access, a learning platform, a login, or another digital method.
You are responsible for entering a correct and accessible email address. If you do not receive the product after payment, please check spam/promotions folders and contact support with your order ID and payment details.
Refunds, cancellations and replacements
Digital e-books and downloads
Because digital products can be accessed or downloaded immediately after delivery, purchases are generally non-refundable once the download link, file, course access or digital access has been delivered.
Refunds or replacements may be considered where there is a duplicate payment, failed payment that was debited, non-delivery due to a Mindzi-side technical error, wrong product delivered, or any other situation where a refund is required under applicable law.
Courses and workshops
Course refund rules may differ by programme. The specific course page may state whether refunds are available before access begins, before a live session date, or within a defined period. Once substantial digital access, recordings, materials or live sessions have been provided, refunds may not be available unless required by law.
Physical products, if introduced
Return, replacement, cancellation and warranty terms for physical products will be stated on the relevant product page. Defective, damaged, wrong or misrepresented products will be handled in accordance with applicable consumer protection law.
Approved refunds will ordinarily be processed to the original payment method within 7–10 working days, subject to payment-provider timelines.
Children and adult supervision
Mindzi creates resources for children, but purchases, registrations and consent must be handled by an adult. Parents, guardians, teachers or schools are responsible for deciding whether a product is appropriate for a child.
Mindzi content is educational in nature and is not a substitute for parental guidance, professional counselling, medical advice, legal advice, cyber-crime reporting, or school safeguarding procedures.
Permitted use
Mindzi products are for personal, family, classroom or internal educational use, depending on the licence or purchase type. You may not copy, resell, upload, distribute, publicly share, modify, extract, train AI systems on, or commercially exploit Mindzi content without written permission.
Teachers may use purchased resources in their own classroom unless a product page states otherwise. Schools or organisations requiring broader use should contact Mindzi for a school or institutional licence.
Intellectual property
All Mindzi content, including e-books, course materials, characters, illustrations, text, activities, designs, videos, worksheets, assessments, logos, branding and website content, is owned by or licensed to Mindzi / Trev Pery Consulting.
No ownership rights are transferred to you. You receive a limited right to access and use the purchased product as permitted by these Terms.
Educational content and accuracy
We make reasonable efforts to ensure that Mindzi content is accurate, age-appropriate and useful. However, technology, AI, digital safety practices, laws and online platforms change over time. Content is provided for educational purposes and should be used with adult judgement.
Accounts, access and misuse
If a future course or platform requires login access, you are responsible for keeping credentials confidential. You must not share paid access publicly or allow unauthorised use.
We may suspend or restrict access if we reasonably believe there is misuse, piracy, unauthorised sharing, payment fraud, abuse of systems, or violation of these Terms.
Limitation of liability
We strive to provide accurate, reliable and high-quality educational products and services.
However, to the maximum extent permitted by applicable law, Mindzi shall not be liable for any indirect, incidental, consequential or special losses arising from:
- Use of the website
- Payment gateways
- Email delivery
- Download failures caused by third-party services
- Interruptions to online services
- Reliance on educational content
Nothing in these Terms excludes or limits any rights that you may have under applicable consumer protection laws.
Where the law permits us to limit our liability, Mindzi's total liability shall not exceed the amount paid by you for the relevant product or service.
Third-party services
Mindzi may use third-party services such as Razorpay, email providers, hosting providers, cloud storage, analytics, delivery partners or learning platforms. Their own terms and policies may apply to their services.
Governing law and jurisdiction
These Terms are governed by the laws of India. Any disputes will be subject to the exclusive jurisdiction of courts located in Mumbai, Maharashtra, unless applicable consumer law provides otherwise.
Changes to These Terms
Mindzi may update these Terms & Conditions from time to time to reflect changes in our products, services, website features, legal requirements, or business operations.
The latest version will always be published on this website together with the date on which it became effective.
Your continued use of our website or purchase of our products after such changes constitutes your acceptance of the updated Terms.
Contact
For order support, refunds, corrections, invoice queries or legal notices, contact:
Mindzi / Trev Pery Consulting
Email: hello@mindziai.com
Location: Mumbai, Maharashtra, India