Who we are
Mindzi is an education and digital-learning initiative operated by Trev Pery Consulting, Mumbai, Maharashtra, India.
This Privacy Policy applies to Mindzi websites, e-books, courses, learning resources, workshops, events, downloadable products, digital products, and future child-focused products or services offered by Mindzi.
For privacy queries, write to hello@mindziai.com.
What information we collect
| Context | Information collected | Purpose |
|---|---|---|
| Purchases | Buyer name, email, mobile number, billing State, products purchased, payment status, order ID, invoice choice and tax-document status. When a GST-registered buyer requests an individual invoice, we also collect legal business name, GSTIN, registered billing address and PIN Code. | Order processing, individual or consolidated GST record creation, product delivery, payment support, accounting and legal compliance. |
| Payments | Razorpay payment ID, transaction status, payment method category, and payment confirmation data. | Payment verification, fraud prevention, refund handling and reconciliation. |
| Digital delivery | Email address, download link status, product access history where applicable. | Deliver e-books, courses, resources, certificates or digital access. |
| Courses / programmes | Participant name, parent/guardian name, email, mobile number, age/class where relevant, course progress, assignments or responses. | Course access, learning support, certification, progress tracking and support. |
| Physical products, if introduced | Shipping name, address, phone number, order details and delivery status. | Packaging, delivery, returns, support and legal compliance. |
| Website usage | Device/browser information, IP address, basic analytics, error logs and security logs. | Security, troubleshooting, website improvement and abuse prevention. |
Children’s data
Many Mindzi products are meant for children, but purchases and registrations must be completed by a parent, guardian, teacher or authorised adult.
We do not ask children to independently submit personal information for e-book purchases. Where a future course, certificate, competition, workshop or child product requires a child’s name, age/class, learning progress or other details, such information will be collected only through an adult and only for the stated purpose.
We do not knowingly use children's personal data to target advertisements, create marketing profiles, or advertise directly to children. Our marketing activities are intended for parents, guardians, teachers and schools who make purchasing or enrolment decisions on behalf of children. We do not sell children's personal data to any third party.
How we use information
- To create and confirm orders.
- To process payments through Razorpay or another payment processor.
- To generate individual GST invoices when requested, create consolidated tax records for eligible orders, and maintain accounting records.
- To deliver e-books, course links, downloads, resources, certificates or product access.
- To provide customer support, corrections, refunds or replacements where applicable.
- To send important transactional updates related to purchases or courses.
- To improve our products, website, content and user experience.
- To comply with applicable Indian laws, tax obligations and lawful requests.
We may send updates about related Mindzi educational resources, courses, books, events or initiatives. You may opt out of non-essential communications at any time.
How long we keep information
We retain personal information only for as long as it is required to provide our services or to comply with applicable legal, tax, accounting and regulatory obligations.
If you request deletion of your personal data, we will delete it wherever reasonably possible.
However, certain records such as invoices, payment records, tax documents, or information required for fraud prevention or dispute resolution may need to be retained for the period required by law.
Where immediate deletion is not possible, we will explain why and restrict the use of that information to those purposes only.
Your rights and choices
You may request access, correction, update, withdrawal of consent, or deletion of personal data, subject to legal and operational requirements. Parents or guardians may make requests relating to a child’s personal data.
To make a request, email hello@mindziai.com with the subject line Data Request. We may need to verify your identity before acting on the request.
Cookies and analytics
We use essential cookies and similar technologies to ensure that the website functions correctly, remembers basic preferences, improves website performance, and protects the website against spam, fraud, unauthorised access and misuse.
We may also use website analytics and advertising technologies (such as Meta Pixel or similar tools) to understand how visitors use our website, measure the effectiveness of our advertising campaigns, and improve our services.
These tools help us reach parents, guardians, teachers and schools who may be interested in Mindzi products.
We do not knowingly use children's personal data for targeted advertising or commercial profiling.
Security
We take reasonable technical and organisational measures to protect personal data. Payment details are processed by payment providers and are not stored by Mindzi. No internet-based service can guarantee absolute security, but we work to keep data protected and access limited.
Grievance and contact
For privacy complaints, data requests or concerns, contact:
Privacy & Grievance Officer, Mindzi
Email: hello@mindziai.com
Operated by: Trev Pery Consulting, Mumbai, Maharashtra, India
Changes to this policy
We may update this Privacy Policy as Mindzi launches new books, courses, physical products, features or services. The latest version will be posted on the website with an updated date.